Professor of Health Services Research
School of Health and Related Research
Medicine, Dentistry and Health
- Mixed methods, evaluation of new health services
- patient views of health care
- urgent care
I am Director of Health Services Research, an academic unit of 75 staff in ScHARR. I am Deputy Director of the Medical Care Research Unit, a group of 15 researchers. I lead research programmes in emergency and urgent care (e.g. variation in avoidable emergency admissions, variation in ambulance non-conveyance) and the development and evaluation of complex interventions for long term conditions (telehealth for long-term conditions, adherence to nebuliser treatment for adults with cystic fibrosis). I have written extensively on how best to undertake mixed methods research, focusing more recently on qualitative methods with randomised controlled trials.